Most of the previous information is necessary to receive technical support from InterCon, so please have it available. It is a good idea to verify the host information with your System Administrator.
Along with the previous information, write down any error messages you see.
Feature requests are also welcome for any InterCon product. Send them either to our email or AppleLink address.
If you send in your Technical Support request via FAX or email, include your complete mailing address and phone number. This will give Technical Support the opportunity to call you back to discuss your observations, and to provide extra-prompt shipping of a future version of a program.